Privacy Policy

Têxtil Suíça values ​​the privacy and security of its customers' data. This Privacy Policy aims to clarify how we collect, use, store, and protect the personal information you provide through our service channels and website, in compliance with the General Data Protection Law (LGPD - Law No. 13,709/2018) .

1. Collection of Personal Information

We collect personal data to provide personalized, secure, and efficient service. Information may be collected when you:

  • Contact us by phone, WhatsApp, email or website forms;

  • Place orders or request quotes;

  • Sign up to receive news, promotions or store content;

  • Access our website and authorize the use of cookies.

Information collected may include:

  • Full name;

  • Phone number;

  • Email address;

  • Delivery address (where applicable);

  • Browsing information and preferences (via cookies).

2. Use of Collected Information

Personal information is used for the following purposes:

  • Provide personalized and efficient service;

  • Process orders, quotes and deliveries;

  • Send communications related to products, promotions and store news;

  • Improve navigation and user experience on the website;

  • Comply with legal and regulatory obligations.

3. Cookies and Tracking Technologies

We use cookies to improve your browsing experience on our website. Cookies are small text files stored on your device that allow us to recognize your preferences and browsing behavior.

You can disable cookies at any time in your browser settings, but this may impact some website functionality.

The main types of cookies we use include:

  • Essential Cookies : necessary for the website to function;

  • Performance Cookies : help understand how users interact with the website;

  • Functionality Cookies : store user preferences;

  • Marketing Cookies : used to offer more relevant content and promotions.

4. Information Sharing

Têxtil Suíça does not sell or share your personal data with third parties for commercial purposes without your consent.

We may share data with contracted service providers (such as delivery or technical support companies), who are also subject to the LGPD and obligated to protect your data.

5. Information Security

We adopt technical and organizational measures to protect your information against unauthorized access, misuse, loss, or alteration. We ensure that data is treated securely, confidentially, and in accordance with the principles of the LGPD.

6. Your Rights as a Data Subject

According to the LGPD, you have the right to:

  • Confirm the existence of processing of your data;

  • Access your information;

  • Correct incomplete, inaccurate or outdated data;

  • Request the deletion or anonymization of unnecessary data;

  • Revoke consent at any time.

To exercise your rights, please contact us via email:
📧 store@textilsuica.com.br

7. Changes to this Policy

This Privacy Policy may be updated at any time to reflect legal or operational changes. We recommend that you review this document periodically.

Last updated: September 18, 2025

8. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, please contact our data protection officer:

📧 Email: store@textilsuica.com.br
📞 Phone: (15) 3237-7600 | WhatsApp: (15) 98812-4967